Friday, May 18, 2007

Interruptions, the Catch-22 of innkeeping

Between the phone and the doorbell, my day is one of interruptions. This is both bad and good. While they can make it difficult to get anything done, a lot of those interruptions mean reservations.

Such is the life of an innkeeper. I suppose many other types of business owners have this same problem, people who have shops, restaurants, galleries, any business that deals with the general public rather than select clients. We spend a lot of time, energy and money making our place of business look attractive and welcoming, both physically and with our web presence. I suppose we should not be surprised when people want to come in and look around or call to ask questions. In fact, we both need and want them to do so. It just makes it difficult at times to get through some of the non-guest tasks that need to be done.