I didn't realize how much I loved it until it died on me last Friday. We purchased it in 2004 and bought the extended service contract, but since we live at the end of the universe Sears only has service out here on Tuesdays and Thursdays. I called a local repair person, he told me he couldn't get there any sooner than Tuesday, either, so we might as well wait and get the service we didn't have to pay for. So for five days we washed all the dishes by hand. Granted, I grew up in a house where we had no dishwasher, so washing dishes is not a foreign concept to me, but there were only four of us!
The good news is that the service tech did come on Tuesday, the culprit was the motor. If we hadn't purchased the extended service the repair would have cost nearly $400. We're now back up and running and life is good.